IT Support for Dealerships in Ohio and Michigan
PC NET TECHS supports dealerships in Ohio and Southeast Michigan with networks that reach the showroom, service drive, parts counter, and lot, business phones that route calls to sales, service, and parts, security for customer financial information, and a local team that keeps the store running.
Every department depends on the network
Sales desks, finance and insurance (F&I) offices, service advisors, technicians, and the parts counter all work from shared systems. When the network or the connection to the dealer management system drops, deals stall and repair orders wait.
Networks for the showroom, shop, and lot
Wired and wireless coverage
Access points placed by survey for the showroom, service bays, and lot, where steel and distance block signal.
Separate networks
Staff systems, customer-lounge Wi-Fi, cameras, and shop equipment kept apart.
Managed firewall
Secure internet and secure links between locations, monitored around the clock.
Phones that reach the right department
Calls should reach sales, service, or parts without bouncing between desks. We build call routing, after-hours handling, and voicemail to email around how your store answers the phone, with mobile apps for staff on the lot.
Protecting customer financial information
Credit applications and deal files hold the information criminals want. Dealerships significantly engaged in financing or leasing are generally covered by the Federal Trade Commission's Safeguards Rule, so we put technical safeguards such as multi-factor sign-in, encryption, and monitoring in place and keep them working.
Common questions
Do you work with our dealer management system provider?
Can you cover a large lot and service area with Wi-Fi?
Does the FTC Safeguards Rule apply to our dealership?
The services that matter most here
Network & Firewall
Firewalls, managed switches, and reliable wireless — surveyed, installed, secured, and watched around the clock.
About this serviceVoIP Business Phones
Business phone systems with call routing, voicemail, desk phones, and mobile apps — installed and supported locally.
About this serviceCybersecurity
Layered protection built to stop the attacks small businesses are actually targeted by — email, ransomware, and stolen passwords.
About this serviceOther industries we support
Manufacturing
IT and cybersecurity for Ohio manufacturers and machine shops, including preparation for CMMC.
About this industryHealthcare & Medical Offices
Secure, reliable IT for medical, dental, and therapy practices that cannot afford downtime.
About this industryCredit Unions
Layered security, reliable branch networks, and documented recovery for credit unions that keep member data safe.
About this industryFinancial Services
Protected client records, secure email, and dependable systems for accounting, tax, insurance, and wealth management firms.
About this industryProfessional Offices
Dependable computers, email, phones, and file access for law, accounting, engineering, and other professional offices.
About this industryPublic Sector & Contractors
Secure, documented IT for public organizations and the contractors whose agreements set security requirements.
About this industryGet a practical read on your IT risks and priorities.
Tell us what is going on with your technology. The initial consultation is free. If there is a fit, we will recommend the right support path, products, and next steps.
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